Terms & Conditions

1. Acceptance of Terms

By accessing or using Smsagentpro, you agree to these Terms & Conditions. If you do not agree, do not use the service.

2. Use of the Service

Smsagentpro provides software tools for lead management, messaging workflows, CSV imports, account administration, and related business operations. You are responsible for how you use the platform and for the data you upload, send, or store.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us if you believe your account has been compromised.

4. SMS Messaging Terms

By using Smsagentpro to send or receive text messages, you represent that you have the necessary consent to contact recipients and that your messaging practices comply with applicable laws, carrier rules, and platform requirements.

Message frequency varies based on your configured campaigns and usage. Message and data rates may apply.

Recipients may opt out by replying STOP. Recipients may reply HELP for assistance where supported.

You may not use Smsagentpro for unlawful, deceptive, abusive, unsolicited, or non-compliant messaging. You are solely responsible for the content of messages you send and for maintaining any required records of consent.

5. Payments and Subscriptions

Paid features may require an active subscription. Fees, billing terms, and subscription status may be managed through third-party processors such as Stripe. Failure to maintain payment may limit access to some features.

6. Acceptable Use

You agree not to misuse the service, interfere with platform security, attempt unauthorized access, upload malicious content, or use the service in a manner that violates law, carrier policies, or third-party terms.

7. Availability and Changes

We may modify, suspend, or discontinue features at any time. We do not guarantee uninterrupted availability and are not liable for outages, carrier delays, provider failures, or third-party service interruptions.

8. Data and Compliance Responsibility

You are responsible for the legality, accuracy, and appropriateness of the leads, contact records, and message content you use in the platform. You are also responsible for complying with TCPA, carrier rules, A2P requirements, privacy obligations, and other applicable regulations.

9. Disclaimer

The service is provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, Smsagentpro is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or messaging delivery failures arising from use of the service.

11. Termination

We may suspend or terminate access if you violate these Terms, misuse the platform, create legal or security risk, or fail to satisfy payment obligations.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with a revised effective date.

13. Contact

If you have questions about these Terms & Conditions, contact support@smsagentpro.com.